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Have questions? We’d love to hear from you. Our team is ready to help you succeed.
< 15 Min
Avg Response Time
98%
Satisfaction Rate
24/7
Support Available
Email Us
Send us an email anytime
support@sonak.academy
Call Us
Mon-Fri from 8am to 6pm
+252 61 XXX XXXX
Visit Us
Main office location
Mogadishu, Somalia
Business Hours
Saturday: 9am – 2pm
Sat-Thu: 8am – 6pm
Choose Your Support Channel
Multiple ways to get the help you need, when you need it
Live Chat
Chat with our team instantly
Available 24/7
Phone Support
Speak to an expert directly
Sat-Thu, 8am-6pm
Email Support
Get detailed help via email
Response within 24h
Send us a Message
Fill out the form below and we’ll get back to you within 24 hours
Why Contact Us?
We’re here to support your learning journey every step of the way
Course Inquiries
Have questions about our courses, curriculum, or enrollment process? We’re here to help you choose the right path.
Technical Support
Experiencing technical issues with our platform? Our support team is ready to assist you 24/7.
Partnership Opportunities
Interested in partnering with SONAK? Let’s discuss how we can collaborate to empower more learners.
Become an Instructor
Are you an expert in your field? Join our team of instructors and inspire the next generation.
Frequently Asked Questions
Quick answers to common questions
How quickly will I get a response?
We aim to respond to all inquiries within 15 minutes during business hours and within 24 hours otherwise.
Do you offer refunds?
Yes, we offer a 14-day money-back guarantee on all courses. No questions asked.
Can I switch courses?
Yes, you can switch to a different course within the first 7 days of enrollment at no extra cost.
Do you offer group discounts?
Yes, we offer special pricing for groups of 5 or more students. Contact us for details.
SONAK Academy Campus
Mogadishu, Somalia
Main Campus
Our main campus features modern classrooms, dedicated lab spaces, and collaborative learning areas designed to provide the best educational experience for our students.
Facilities
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Modern computer labs with latest equipment -
Networking and cybersecurity lab environments -
Collaborative study spaces -
Student lounge and cafeteria -
Free parking available
Getting Here
Located in the heart of Mogadishu, easily accessible by public transportation. Detailed directions will be provided upon enrollment.